Lagos Airport Hotel

Executive Summary

HISTORY AND ESTABLISHMENT
Lagos Airport Hotel Limited, a subsidiary of Odu’a Investment Company Limited, was incorporated in 1961. It started business as an owner-managed hotel with 5 rooms in 1942 under the name “Grand Hotel Lagos”. It was renamed “Ikeja Arms Inn” in 1956 under the ownership and management of Mr. Joseph Harold, a Briton.

The present owner bought the company through the Western Region Government in 1959. Today, the hotel has 277 rooms comprising of one Monarchial Suite, Presidential Suites, Executive Suites, Business Suites, Luxury Rooms,Deluxe Rooms, Classic Rooms,, Flat 1 & 2, Standard/Budget Rooms.

The various halls and syndicate rooms are named to reflect our rich cultural heritage and ownership of the Hotel. There are: LAHL/B-Event Center (with 1,500 Theatre Style and 1,000 Banquet Style Sitting capacity), Oranmiyan Hall (with a 1,000 Theatre and 500 Banquet Style sitting capacity), the Banquet Hall ( with 300 Theatre and 150 Banquet Style sitting capacity), Osun Hall (with180 Theatre and 90 BanquetStyle sitting capacity), Olumo Hall (with100 Theatre and 60 Banquet Style sitting capacity) and Olokun Hall (with 40 Theatre and 25 Banquet Style sitting capacity), Ekiti Syndicate room ( with 50 Theatre and 25 Banquet Style sitting capacity),and Syndicates Rooms 1-4{ with sitting capacities ranging from 10 to 25} among others for selected group discussions, tutorials and people behind the conference(s) to re-strategize. The various halls are equipped with public address systems. Other facilities include 3 well secured car parks, 2 restaurants, 2 bars and an Olympic-sized swimming pool.

ADVANCING PERSONALIZED HOSPITALITY
The owners have sustained the brand name, Lagos Airport Hotel and the growth of Nigeria’s foremost indigenous Hotel, through commitment and recognition of all stakeholders including the guests, as important to its corporate sustenance.

Our hotel has continued to offer distinct services to its numerous guests who has realized this exceptional factor in personalized service delivery that the hotel has known for and which we could attribute the friendly business atmosphere built between us and our patrons.

We are constantly advancing personalized service which makes us to see our guests and customers as integral part of our sustenance.

Guests are treated as owners and relationships are nurtured. No cosmetics in our services all is real and natural to make our guests feel desired, valued and pampered.

A QUESTION OF RELATIONSHIP
The ability to develop and maintain long term relationships with guests and customers is the real foundation of our continuous business sustenance.

We concentrate our efforts and attention on satisfying our customers’ needs, listening and responding to their views and ultimately making them feel good to achieve the purpose of their patronage. Thus, we encourage our guest/customers to feed us back about their experience to enable us serve them better. “If you are happy with us, tell others, if not, please tell us”. You will find a questionnaire in the room to serve the purpose.