Executive Summary

HISTORY AND ESTABLISHMENT
Lagos Airport Hotel Limited, a subsidiary of Odu’a Investment Company Limited, was incorporated in 1961. It started business as an owner-managed hotel with 5 rooms in 1942 under the name “Grand Hotel Lagos”. It was renamed “Ikeja Arms Inn” in 1956 under the ownership and management of Mr. Joseph Harold, a Briton.

The present owner bought the company through the Western Region Government in 1959. Today, the hotel has 277 rooms comprising of one Monarchial Suite, Presidential Suites, Executive Suites, Business Suites, Luxury Rooms, Classic Rooms Deluxe, Flat 1 & 2, Standard/Executive double rooms.

The various halls and syndicate rooms are named to reflect our rich cultural heritage and ownership of the Hotel. There is Oranmiyan Hall with a sitting capacity of about 1,000 guests, the Banquet Hall (500 sitting capacity), Oyo Hall (150 sitting capacity), Ogun (150 sitting capacity) and Ondo Hall (200 sitting capacity), Osun Hall (150 sitting capacity) and Ekiti Syndicate room (50 sitting capacity), among others for selected group discussions, tutorials and people behind the conference(s) to re-strategize. The various halls are equipped with public address systems. Other facilities include 3 well secured and serious car parks, 2 restaurants, 4 bars and an Olympic-sized swimming pool.

ADVANCING PERSONALIZED HOSPITALITY
The owners have sustained the brand name, Lagos Airport Hotel and the growth of Nigeria’s foremost indigenous Hotel, through commitment and recognition of all stakeholders including the guests, as important to its corporate sustenance.

Our hotel has continued to offer distinct services to its numerous guests who has realized this exceptional factor in personalized service delivery that the hotel has known for and for which we could attribute the friendly business atmosphere built between us and our patrons.

We are constantly advancing personalized service which makes us to see our guests and customers as integral part of our sustenance.

Guests are treated as owners and relationships are nurtured. No cosmetics in our services all is real and natural to make our guests feel desired, value and pampered.

A QUESTION OF RELATIONSHIP
The ability to develop and maintain long term relationships with guests and customers is the real foundation of our continuous business sustenance.

We concentrate our efforts and attention on satisfying our customers’ needs, listening and responding to their views and ultimately making them feel good to achieved the purpose of their patronage. Thus, we encourage our guest/customers to feed us back about their experience to enable us serve them better. “If you are happy with us, tell others, if not, please tell us”. You will find a questionnaire in the room to serve the purpose.